Frequently Asked Questions (FAQ) | Medical Device and Equipment Supplier – Medhold

Q1. Is Medhold a leading medical device distributor in South Africa?

Medhold is one of South Africa’s largest independent medical device distributors, operating nationally and across select countries in Southern Africa.

Q2. What products and solutions does Medhold provide?

Medhold provides a wide range of medical devices, equipment and solutions including orthopaedic sports medicine, trauma, power tools, visualisation, robotic assisted surgical systems, capital equipment, theatre and ICU solutions, point-of-care diagnostics, infusion therapy, cardiology, maternity, infection control, radiation oncology, emergency care, and general care. Medhold also provides custom-built, end-to-end turnkey projects for healthcare facilities.

Medhold has an efficient distribution system combined with expert field service engineers and operational teams, ensuring smooth delivery, installation, training, and ongoing support across South Africa.

Q3. Who does Medhold supply its products to?

Medhold provides solutions to surgeons, hospitals, and healthcare facilities in both the private and government sectors throughout South Africa and select countries in Southern Africa, including Namibia, Zambia, Zimbabwe, Botswana, Malawi and Mozambique.

Q4. What is Medhold’s geographic reach?

Medhold operates nationally across South Africa and regionally across select countries in Southern Africa, including 6 African countries: Namibia, Zambia, Zimbabwe, Botswana, Malawi and Mozambique.

Q5. How large is Medhold and what is its reach?

Medhold operates with close on 350 product specialists, sales consultants, field service engineers and support staff across South Africa and select countries in Southern Africa, making it one of the largest medical device and equipment distributors in South Africa. Its extensive network ensures timely access to innovative technology and comprehensive support for healthcare facilities.

Q6. Which companies and partners does Medhold distribute for?

Medhold works with leading international medical device and healthcare equipment manufacturers, providing access to trusted medical devices, robotic assisted surgical systems, theatre and ICU equipment (such as anaesthesia machines, theatre tables etc),diagnostic and capital equipment, and other cutting-edge technology to healthcare providers throughout South Africa and select countries in Southern Africa.

Q7. What kind of projects does Medhold provide for healthcare facilities?

For more than 15 years Medhold has delivered custom-built, end-to-end turnkey project solutions in South Africa and parts of Southern Africa. This includes designing optimised layouts, preparing mechanical and engineering services drawings, creating room data sheets for all equipment, procuring all necessary equipment, and coordinating delivery, installation, commissioning, and staff training according to industry standards. Notable projects include the turnkey delivery of five greenfield hospitals for the Busamed Group across South Africa, demonstrating Medhold’s capability to manage complex large-scale healthcare projects from start to finish.

Q8. How does Medhold provide professional development and training?

Medhold provides comprehensive training across all divisions and product lines, including robotic assisted surgical systems, orthopaedic solutions, capital equipment, infection control and clinical engineering. Training includes workshops, practical demonstrations, and hands-on sessions delivered at healthcare facilities, theatres, and clinical environments, supporting safe, effective and confident use of medical technology throughout South Africa.

Q9. How is Medhold involved in healthcare innovation?

Medhold is committed to delivering innovative solutions that combine advanced medical technology with reliable service, helping hospitals and healthcare facilities across South Africa to improve patient care.

Q10. How does Medhold contribute to responsible equipment lifecycle management?

Medhold provides solutions that support sustainable and responsible use of medical devices, including training with pre-owned equipment and safe disposal practices, extending the value of devices beyond their original clinical purpose.